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However, for the majority of clinical laboratories, the outlook doesn’t have to be so dismal. Making efficient and timely adjustments to both back-office and front-office procedures can make all the difference. Submitting complete and accurate claims has never been more important to the success of your lab.
Not only is it imperative that CPT and ICD-10 codes be correct, but claims must also be coded to the highest level of specificity to prove medical necessity. And time is of the essence – the limited window for reporting clinical diagnoses and submitting claims means you may have to adjust the pace of your administrative and clinical lab billing processes. This can especially be challenging when the ordering provider sends a requisition with missing, incomplete, or incorrect information.